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Travel Insurance Useful Documents

 

Here are some useful documents about your Travel Insurance to help you find the right answers and keep you updated on any changes which might affect your policy.

If you need more information or have any questions you can read our FAQs or call us on 1300 10 1234 Monday to Friday, 8am-8pm (AEST/AEDT) (except public holidays).

      International Travel Insurance Product Disclosure Statement
      Combined PDS & FSG (Dated 14 March 2024)
      This is the current Combined Product Disclosure Statement & Financial Services Guide for International Comprehensive, Standard, Basic & Frequent Traveller policies. Applies to policies purchased on or after 14 March 2024.      		Domestic Travel Insurance Product Disclosure Statement
      Combined PDS & FSG (Dated 14 March 2024)
      This is the current Combined Product Disclosure Statement & Financial Services Guide for Domestic Comprehensive, Domestic Basic and Cancellation and Deposit policies. Applies to policies purchased on or after 14 March 2024.
      International Travel Insurance Target Market Determination
      Dated 23 November 2023
      Applies to International Comprehensive, Standard, Basic & Frequent Traveller policies purchased on or after 23 November 2023.      		Domestic Travel Insurance Target Market Determination
      Dated 23 November 2023
      Applies to Domestic Comprehensive, Domestic Basic and Cancellation and Deposit policies purchased on or after 23 November 2023.
      Privacy Collection NoticeFamily Violence Policy
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      Woolworths Group Limited, ABN 88 000 014 675, AR 245476 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.

      Legacy Travel Insurance Product Disclosure Statements

      International Travel Insurance Product Disclosure Statement (Dated 23 November 2023)
      Applies to policies purchased between 23 November 2023 and 13 March 2024.

      Domestic Travel Insurance Product Disclosure Statement (Dated 23 November 2023)
      Applies to policies purchased between 23 November 2023 and 13 March 2024.

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      We acknowledge the Traditional Owners and Custodians of Country throughout Australia. We pay our respects to all First Nations peoples and acknowledge Elders past and present.

      Read more about our commitment to reconciliation

      Life Insurance is issued by Swiss Re Life & Health Australia Limited ABN 74 000 218 306 AFSL No. 324908 (Swiss Re) and administered by Greenstone Financial Services Pty Ltd, ABN 53 128 692 884; AFSL No. 343079 (Greenstone). Roadside assistance is provided by Digicall Assist Pty Ltd ABN 92 152 605 340. Car, Home, and Landlords Insurance are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard).

      Pet Insurance policies are issued by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183, except for those entered into before 17 July 2023 & subsequent renewals, which are issued by Hollard.

      Travel Insurance policies are issued by Pacific International Insurance Pty Ltd, ABN 83 169 311 193 and administered by nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461. 

      Woolworths Group Limited, AR 245476 acts as Hollard, PetSure, nib’s and Greenstone's Authorised Representative.

      Any general advice provided does not consider your objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS), Financial Services Guide (FSG) Target Market Determination (TMD) available on this website, to decide if the product is right for you.

      © Woolworths Group Limited 2020. All rights reserved. ABN 88 000 014 675