Explore our other services

Click the Chat Now button in the bottom right of your screen to start.

Contact Everyday Insurance

If you weren't able to find a solution through our Help & FAQs section, there are other ways we can help you. Please see below for two simple ways to chat now.

Mandy is your Everyday Insurance Assistant available 24/7

She is still learning but can answer some common questions about our Insurance products. To connect with Mandy simply click the "Chat Now" button at the bottom right of your screen
 

24/7

Chat with a team member

If Mandy wasn't able to answer your query or you would like to speak with one of our customer service team members, she can also help you get connected. Simply type "Chat Online" while in your active "Chat Now" window and you will be put in touch with one of our friendly team members

Chat with a team member

 

Chat with one of our friendly team members between 8:30am - 7:30pm (AEST/AEDT) Monday to Friday  and 9:30am - 4:30pm (AEST/AEDT) Saturday and Sunday (except public holidays).

 

footer-acknowledgement

We acknowledge the Traditional Owners and Custodians of Country throughout Australia. We pay our respects to all First Nations peoples and acknowledge Elders past and present.

Read more about our commitment to reconciliation

Life Insurance is issued by Swiss Re Life & Health Australia Limited ABN 74 000 218 306 AFSL No. 324908 (Swiss Re) and administered by Greenstone Financial Services Pty Ltd, ABN 53 128 692 884; AFSL No. 343079 (Greenstone). Roadside assistance is provided by Digicall Assist Pty Ltd ABN 92 152 605 340. Car, Home, and Landlords Insurance are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard).

Pet Insurance policies are issued by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183, except for those entered into before 17 July 2023 & subsequent renewals, which are issued by Hollard.

Travel Insurance policies are issued by Pacific International Insurance Pty Ltd, ABN 83 169 311 193 and administered by nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461. 

Woolworths Group Limited, AR 245476 acts as Hollard, PetSure, nib’s and Greenstone's Authorised Representative.

Any general advice provided does not consider your objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS), Financial Services Guide (FSG) Target Market Determination (TMD) available on this website, to decide if the product is right for you.

© Woolworths Group Limited 2020. All rights reserved. ABN 88 000 014 675